Terms of Use
Please read these Terms of Use carefully before using the Roxn website, available at roxn.in.
By accessing or using the Website, submitting an enquiry, or requesting assistance from Roxn, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you do not agree with these Terms, please discontinue use of the Website.
These Terms should be read together with the Roxn Privacy Policy and any service-specific terms or disclosures applicable to a particular service.
- About Roxn
- Roxn’s role
- Roxn is not the lender or leasing provider
- No guarantee of approval or outcome
- Information on the Website
- Customer information
- Information sharing
- Zero cost to customers
- Third-party service providers
- Website use
- Website availability
- Intellectual property
- Limitation of liability
- Changes to these Terms
- Privacy
- Governing law
- Contact Roxn
About Roxn
Roxn is an independent financial services facilitator and consultant based in Bengaluru, Karnataka, India.
Roxn helps individuals, businesses and organisations explore and navigate financial and leasing requirements by connecting them with relevant banks, lending institutions, leasing companies and other service providers.
Roxn services currently include assistance relating to:
- Home Loans
- Business Finance
- Corporate Car Leasing
- IT Asset Leasing
- Equipment Leasing
- Other related services that may be introduced by Roxn from time to time
Roxn may modify, introduce, suspend or discontinue services subject to applicable law.
Roxn’s role
Roxn acts as a facilitator and consultant.
Depending on the service, Roxn may assist with:
- Understanding your requirement
- Exploring relevant options
- Coordinating with lending or leasing partners
- Documentation and application support
- Process follow-up
- Communication and coordination
- Assistance with applicable escalations
- Support through relevant processing and fulfilment stages
The exact scope of assistance may vary depending on the service and the requirements of the relevant service provider.
Roxn is not the lender or leasing provider
Unless expressly stated otherwise, Roxn is not a bank, NBFC, housing finance company, leasing company or other financial institution.
Loans and other financial products are approved and provided by the relevant lending institution.
Vehicles, IT assets, equipment and related leasing arrangements are provided by the relevant leasing company or service provider.
Roxn does not independently approve loans, determine creditworthiness, set interest rates, sanction credit facilities or make final decisions belonging to a lender or service provider.
Any agreement relating to a loan, lease or other third-party service is between the customer and the relevant service provider.
No guarantee of approval or outcome
Roxn does not guarantee:
- Loan or credit approval
- A particular loan amount
- Interest rate or tenure
- Eligibility
- Processing or disbursement timelines
- Leasing approval or availability
- Particular commercial terms
- Any other outcome determined by a third-party service provider
All final decisions relating to eligibility, approval, pricing, credit assessment, documentation, disbursement, leasing and fulfilment are made by the relevant service provider according to its policies and applicable law.
Information on the Website
Information published on the Website is provided for general informational purposes.
Content relating to loans, financing, leasing, eligibility, rates, EMIs, examples or other financial matters should not be treated as a binding offer, approval, quotation, financial advice, legal advice or tax advice.
Actual terms may vary depending on the customer circumstances and the policies of the relevant service provider.
Customers should review the final terms, fees, charges, interest rates, eligibility conditions and contractual obligations before entering into any financial or leasing arrangement.
Customer information
Customers are responsible for providing information that is accurate, complete and current to the best of their knowledge.
Depending on the service requested, Roxn may require information relating to the customer identity, contact details, employment, business, income, property, financing requirement, vehicle requirement or other relevant information.
Customers must not knowingly provide false, misleading, forged or unauthorised information or documents.
Roxn may decline to proceed with a request where information provided appears to be false, misleading, fraudulent or materially incomplete.
The collection and processing of personal information is governed by the Roxn Privacy Policy and applicable data-protection laws.
Information sharing
Where a customer requests assistance with a financial, leasing or related service, Roxn may share relevant information with appropriate lending partners, leasing companies or other service providers where permitted by applicable law and based on the required consent or other lawful basis.
Information will be shared for purposes reasonably connected with the requested service.
Customers should refer to the Roxn Privacy Policy for further information about the collection, use and sharing of personal information.
Zero cost to customers
Roxn services are available at zero cost to customers, unless a specific service is expressly stated otherwise.
This does not mean that the underlying loan, lease or third-party service is free.
Customers may be required to pay applicable interest, processing fees, documentation charges, taxes, insurance costs, leasing charges, penalties or other amounts imposed by the relevant service provider.
Customers should review the final commercial terms before proceeding.
Third-party service providers
Roxn may facilitate connections with third-party service providers.
These providers are independently responsible for their products, services, decisions, policies, pricing, approvals, contractual terms, timelines and fulfilment.
Roxn does not control the internal processes or decisions of third-party service providers.
Where a customer enters into an agreement with a third-party provider, that agreement will govern the relationship between the customer and the provider.
Website use
You agree to use the Website lawfully and responsibly. You must not:
- Provide false or misleading information
- Use the Website for fraudulent or unlawful purposes
- Attempt unauthorised access to the Website or its systems
- Introduce viruses, malware or harmful code
- Interfere with the operation or security of the Website
- Impersonate Roxn or another person
- Copy or commercially exploit Roxn content without permission
- Scrape or systematically extract Website content without permission
Roxn may restrict access or discontinue an enquiry where it reasonably believes these Terms have been violated.
Website availability
Roxn makes reasonable efforts to keep the Website accessible and its information useful and current.
However, Roxn does not guarantee that the Website will always be available, uninterrupted, error-free, secure or completely up to date.
The Website may be temporarily unavailable due to maintenance, technical issues, third-party failures, network disruptions, security incidents or circumstances beyond the reasonable control of Roxn.
Intellectual property
The Roxn name, logo, branding, website design, original content, graphics and other materials available on the Website are owned by or lawfully used by Roxn, unless otherwise stated.
You may access the Website for personal, informational and legitimate business purposes.
You must not reproduce, modify, republish, commercially exploit or use Roxn intellectual property without prior written permission.
Third-party trademarks and intellectual property remain the property of their respective owners.
Limitation of liability
Roxn will exercise reasonable care in providing its facilitation and coordination services.
However, to the maximum extent permitted by applicable law, Roxn will not be responsible for losses, delays or outcomes arising from matters outside the reasonable control of Roxn or from the acts or omissions of third-party service providers.
This includes, where applicable, loan rejection, changes in lender policies, changes in interest rates or commercial terms, processing delays, disbursement delays, vehicle or asset availability, leasing decisions and third-party service failures.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Changes to these Terms
Roxn may update these Terms from time to time to reflect changes in its services, business operations, technology or applicable law.
The updated Terms will be published on this Website with the revised last updated date.
Continued use of the Website after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Privacy
Your use of the Website is also subject to the Roxn Privacy Policy.
The Privacy Policy explains how Roxn collects, uses, stores and shares personal information.
Governing law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, courts having competent jurisdiction in Bengaluru, Karnataka, India shall have jurisdiction over disputes arising from these Terms or use of the Website.
Nothing in these Terms limits any mandatory statutory rights or remedies available to a customer under applicable law.
Contact Roxn
For questions regarding these Terms, the Website or Roxn services, please contact us through the Contact section of the Website.
Important notice
Roxn helps customers navigate and access financial and leasing services.
Roxn does not guarantee loan approval, sanction, disbursement, interest rates, loan amounts, eligibility, leasing approval, asset availability, processing timelines or any other outcome determined by a third-party service provider.
Final eligibility, pricing, approval, contractual terms and fulfilment are determined by the relevant service provider.
Customers should carefully review the applicable terms before accepting any financial product, lease or other third-party service.
